The Toucan’s Cable
Phishing is on the Rise
If you communicate electronically, you are a target of cybercriminals. And, since 2021 there has been a 61% increase in phishing attacks. They come through link-based URLS, targeted advertisements on social medial, email messages. These cybercriminals are also...
Do I Need an MSP and In-House IT Staff?
You may. Many businesses benefit from having both. Because every business has different technology needs, what is best for one business may not be right for another. However, if you have an in-house IT team member, we’re virtually sure that you are using some of the...
3 Reasons to Hire a Managed IT Service Provider
As a small business ourselves, we understand that it can be difficult to admit that we can’t do it all. Running a business and growing a business takes a lot of time. However, if you don’t have the skills or knowledge to do something efficiently, it is best to hire a...
Small Business IT Checklist
Whether you are a business owner who writes lists and checks off the completed items or more of a in your head list keeper, you likely have a long list of to-dos. As a managed service provider, we know that many small businesses don’t always have their network,...
Ways to Improve Your Business in 2023
If you have a small or medium size business, 2022 may have been a difficult year. Between workforce shortages, ongoing supply chain issues and inflation, it’s been a tough year for many. Most business owners are looking at ways to maximize profit without increasing...
Choosing a Company for IT Support in Indianapolis
Trusting another person or business with your business’s technology is a big deal. You’re giving someone else a way into all your data and infrastructure. So, how do you know whom to choose for IT support in Indianapolis? Here are some key things to ask and look at...
Is Your Business Making These Mistakes with Email?
Today most businesses do a lot via email. Some companies even send sensitive information electronically. If you don’t have the right tools – like email security – in place, you’re not only putting your business at risk, but potentially the people and other businesses...
The Importance of a Good Network Design Plan
There is a difference between a good network and one that is just okay. A good network includes redundancy, security, speed, and has room to grow. Whether you’re attempting to install your new network yourself or working with a managed service provider, you need a...
The Real Cost of IT Downtime
In today’s world, your business needs power, internet, functioning computers, Wi-Fi and to some extent, telephone communication. Without any one of those, your business suffers. Some businesses choose to have a generator for emergency power but lack a plan when their...
Providing Expert Small Business IT Support
Whether your small business is just a few people or you have a growing team spread out across Indianapolis, the state or country, you need professional small business IT support. The best way to do this is with the help of a managed service provider, also known as an...
Desktop & Remote Support
License Implementation & Management
Website Design & Marketing
About Us
About Us
Who We Are
Toucan’s IT professionals have multiple licenses, certifications and decades of combined technology experience. Drew Callard and his team would love to answer your questions and help your business.
Drew Callard Owner & Founder
Over 20 years ago Drew started working in the IT outsourcing industry for a local company in Harrisburg, PA. In 2002 he was presented with an opportunity to work with a company in Indianapolis as a separate division and shortly thereafter the division became a separate company and has evolved into what today is Toucan Technology Group. Drew’s interests include all things online including online gaming but they don’t end there. He loves his pure bread Australian shepherds, his niece and nephew and doing home renovations. He graduated from Penn State University in 1996.
Stefanie Carel
Account Executive
Stefanie was born and raised in Indianapolis, IN. She graduated from Butler University with a Bachelor of Science in Marketing. Stefanie has been working and consulting with businesses for over 20 years. She is highly skilled at developing business strategies to work within the framework of our partners strategic plans and budget allocations. Always striving to provide the highest level of quality customer service, she really gets to know each and every one of her clients so she can best help them. In her free time Stefanie loves spending time with her nephew, her English Bulldogs, attending Butler Basketball games (Go Dawgs!), and reading a book by the pool.
Beth Vriesman
Online Marketing
Beth works with many of Toucan’s clients on their online marketing needs. She heads the team who builds and maintains websites, blogs and manages online pay per click campaigns. Her experience in web marketing dates back to 2008 when she became involved with the infomercial industry (ever hear of Shakeweight or Magic Bullet? She managed both of those products marketing campaigns for a time). Beth and her husband are raising their daughter and son. Her hobbies include hiking, anything theatre and her love and knowledge of baseball surpasses most people!
Erik Jenson
Controller
Erik came to Indiana by way of the DC Metro area in 2008. He brings over 20 years of experience to the team, with varying operational, sales & financial positions within the logistics sector. His meticulous attention to detail and passion for finance makes him a great fit for the Toucan Technology team. He lives by the ideal that if you take care of the pennies, the pounds take care of themselves.
When Erik isn’t losing hair over keeping the books balanced, he is spending time with his family, studying the financial markets, learning to play the banjo and trying to squeeze in a quick video game before bed.
Connect with Us Today
With the Toucan Technology Group’s IT professionals on your team, you can’t go wrong. Call 317-376-4874 to schedule your initial consultation and learn more about our many professional IT services.
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317-376-4874
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