The Importance of a Good Network Design Plan
There is a difference between a good network and one that is just okay. A good network includes redundancy, security, speed, and has room to grow. Whether you’re attempting to install your new network yourself or working with a managed service provider, you need a...
The Real Cost of IT Downtime
In today’s world, your business needs power, internet, functioning computers, Wi-Fi and to some extent, telephone communication. Without any one of those, your business suffers. Some businesses choose to have a generator for emergency power but lack a plan when their...
Providing Expert Small Business IT Support
Whether your small business is just a few people or you have a growing team spread out across Indianapolis, the state or country, you need professional small business IT support. The best way to do this is with the help of a managed service provider, also known as an...
Slow Office Wi-Fi? It’s Probably Not Bandwidth
More than ever before businesses choose laptops for their staff rather than desktop computers. And, although many office buildings still have ethernet, not everyone always uses that connection for their internet. That means more often than not, your staff uses...
Slow Office Wi-Fi? This May be Why
There are many reasons for slow office wi-fi. If you’ve already spoken with your internet provider and they insist you have sufficient bandwidth and there’s nothing wrong with their equipment, it may be the setup in your facility. Some issues stem from the type or age...
Tips to Increase Your Data Security While Traveling
All travel comes with risk. However, data security while traveling isn't often considered before personal or business travel. And, cyber crime is more prevalent on public networks. As a managed service company, we know that data security while traveling isn’t...
What Type of IT Services Does Your Business Need?
There are many reasons that a computer doesn’t work. Sometimes it’s an issue too big for repair. Other times it’s as simple as replacing a cracked screen. There are many different businesses in Indianapolis offering IT services. However, they’re not all the same. Some...
Best Practices for Strong Data Security
Security of your business’s data is key to your operations. Just because you’re not protecting national security doesn’t mean your business’s data security isn’t as important as anyone else’s. In fact, if your business data is compromised, it could cost you time,...
The Remote Workforce is Here to Stay
Is Your Company Prepared? Although the concept of work from home has been around for a long time, over the past two years it’s become more of a norm than the exception. The advent of cloud computing and remote IT support makes working remotely something more people...
Myths About Working With an MSP
There are a lot of misconceptions about what is outsourcing an important part of your business’s daily operations. Hardware, software and a network that functions properly are essential no matter what you’re doing or the size of your business. Many business owners...
About Us
About Us
Who We Are
Toucan’s IT professionals have multiple licenses, certifications and decades of combined technology experience. Drew Callard and his team would love to answer your questions and help your business.
Drew Callard Owner & Founder
Over 20 years ago Drew started working in the IT outsourcing industry for a local company in Harrisburg, PA. In 2002 he was presented with an opportunity to work with a company in Indianapolis as a separate division and shortly thereafter the division became a separate company and has evolved into what today is Toucan Technology Group. Drew’s interests include all things online including online gaming but they don’t end there. He loves his pure bread Australian shepherds, his niece and nephew and doing home renovations. He graduated from Penn State University in 1996.
Stefanie Carel
Account Executive
Stefanie was born and raised in Indianapolis, IN. She graduated from Butler University with a Bachelor of Science in Marketing. Stefanie has been working and consulting with businesses for over 20 years. She is highly skilled at developing business strategies to work within the framework of our partners strategic plans and budget allocations. Always striving to provide the highest level of quality customer service, she really gets to know each and every one of her clients so she can best help them. In her free time Stefanie loves spending time with her nephew, her English Bulldogs, attending Butler Basketball games (Go Dawgs!), and reading a book by the pool.
Beth Vriesman
Online Marketing
Beth works with many of Toucan’s clients on their online marketing needs. She heads the team who builds and maintains websites, blogs and manages online pay per click campaigns. Her experience in web marketing dates back to 2008 when she became involved with the infomercial industry (ever hear of Shakeweight or Magic Bullet? She managed both of those products marketing campaigns for a time). Beth and her husband are raising their daughter and son. Her hobbies include hiking, anything theatre and her love and knowledge of baseball surpasses most people!
Erik Jenson
Controller
Erik came to Indiana by way of the DC Metro area in 2008. He brings over 20 years of experience to the team, with varying operational, sales & financial positions within the logistics sector. His meticulous attention to detail and passion for finance makes him a great fit for the Toucan Technology team. He lives by the ideal that if you take care of the pennies, the pounds take care of themselves.
When Erik isn’t losing hair over keeping the books balanced, he is spending time with his family, studying the financial markets, learning to play the banjo and trying to squeeze in a quick video game before bed.
Connect with Us Today
With the Toucan Technology Group’s IT professionals on your team, you can’t go wrong. Call 317-376-4874 to schedule your initial consultation and learn more about our many professional IT services.
Focus on What Made You a Success