Providing Greater Indianapolis with Expert, Local, & Affordable IT Support
Always with Our No Extra Fee Guarantee!
Your business is your passion—securing it is ours. At Toucan Technology Group, our Greater Indianapolis Managed IT Services team delivers the power of a full in-house IT department at up to 60% lower costs! We help your business grow securely, efficiently, and affordably.
Why Choose Toucan Technologies for Greater Indianapolis Managed IT Services?
We provide comprehensive, affordable, and scalable managed IT services designed specifically for small and midsized businesses across the Greater Indianapolis area. Unlike national providers who charge for every extra project, exclude cybersecurity and incident response work, or nickel-and-dime you for travel, Toucan offers comprehensive IT support for one flat rate to our greater Indianapolis managed IT services clients.
We’re a local, family-owned team with a 97% customer satisfaction rate and our Toucan No Extra Fee Guarantee for managed clients!
That means:
- No surprise project fees
- No extra charges for travel in the Indianapolis Metro Area
- No inflated hourly rates for urgent issues
- More comprehensive coverage – you’ll get used to hearing, “It’s included.”
With Toucan, you get fast, responsive, and knowledgeable local support. We keep your systems running, secure your data, and respond quickly when things go wrong, so you can focus on growing your business.
We’re Invested in Your Success
We’re here as a true partner in your IT journey. As a local company serving the Greater Indianapolis community, we take pride in our hands-on, people-first approach. With a 97% customer satisfaction rate, our clients know we’re in it for the long haul—always ready to jump in, solve problems, and help them succeed.
What’s Included?
At Toucan Technology Group, our Greater Indianapolis Managed IT Services team delivers the power of a full in-house IT department at up to 60% less than an in-house IT department and many of our competitors! We can tailor a solution for your specific business needs, but our standard managed support contract includes:
- 24/7 Monitoring and Proactive Support: We stop issues before they disrupt your operations. Our team monitors your systems around the clock to detect anomalies, apply updates, and keep your business safe and stable.
- Cybersecurity and Incident Response are Included: From endpoint protection to firewall management, phishing defenses, and ransomware prevention, we bake cybersecurity into everything we do. You won’t pay extra for incident response or cybersecurity tools—they’re part of our managed services.
- Cloud, Microsoft, and SaaS Expertise: We help businesses navigate digital transformation by implementing and managing Microsoft 365, Azure, and other cloud tools. As an authorized Microsoft reseller, we secure better pricing and deliver smart, efficient implementations.
- Strategic IT Planning: At Toucan Technology Group, we believe great IT starts with understanding your goals. Whether you’re a growing small business or a multi-location operation, we work closely with you to align your tech strategy with your business objectives. From IT security to infrastructure and collaboration tools, we build solutions that improve your efficiency and reduce your risk of a breach. We also proactively plan for everything from storm outages to cyberattacks. Read our storm protection case study.
- Discounted Licensing, Hardware, and Insurance Perks: Our clients often save 30% through our discounted partnerships on software, hardware, and even cyber insurance.
- Local, Dedicated, On-Site Greater Indianapolis Managed IT Services: We’re not a faceless help desk. Whether you’re running a dental office in Carmel, a manufacturer in Plainfield, or a professional firm in downtown Indy, you need local, responsive, reliable IT without downtime or headaches. That’s what we provide.
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