by Beth Vriesman | May 15, 2026 | IT Outsourcing, Managed Service Provider, The TOucan’s Cable |
Tiered help desk support is common in businesses large and small. You’ve probably experienced it yourself and not even realized you’ve experienced it. The one most people can relate to is when they call their home internet provider asking for help. Usually the first...
by Beth Vriesman | Apr 30, 2026 | AI, Cybersecurity, Data Backup, Data Protection, Hardware, IT Outsourcing, Managed Service Provider, The TOucan’s Cable, VOIP, Wi-Fi |
According to InvestmentNews 81% of small business owners suffer from stress due to technology. And, because SMBs don’t always have an IT person on staff, technology issues all too often fall on the owners to deal with. With the continued increase of cybersecurity...
by Beth Vriesman | Jan 29, 2026 | AI, Cybersecurity, Data Protection, IT Outsourcing, Managed Service Provider, The TOucan’s Cable |
Early in the days of cyber-attacks, a person had to work to infiltrate your network or data. Today, that one person gives an AI bot instructions and the bot goes to work. This means AI powered attacks happen faster and more often with less effort by the...
by Beth Vriesman | Dec 30, 2025 | Cybersecurity, Data Backup, IT Outsourcing, Managed Service Provider, The TOucan’s Cable |
Although we have many clients who trust us with all their IT needs, we know that isn’t the right solution for everyone. That’s why we offer co-managed IT to Indianapolis businesses. This joint approach allows your staff to handle day-to-day needs while your managed...
by Beth Vriesman | Sep 29, 2025 | IT Outsourcing, Managed Service Provider, The TOucan’s Cable |
Although every business is different, when it comes to small to medium sized businesses (SMBs), hiring a managed service provider (MSP) for your IT needs is often more cost effective than hiring an IT manager. On average an SMB spends about $100,000 in salary,...
