Small businesses often operate with a limited staff on a tight budget. When problems occur there’s little time or money to fix them. Because businesses today rely so heavily on technology, when it fails or doesn’t work quite the way it should, time and money are at stake. One way to help reduce the stress of technology related issues in your business is by partnering with a managed service provider (MSP). Instead of you having to manage software licenses, research and purchase hardware, ensure compliance with your industry’s security requirements, and troubleshoot issues, an MSP can do it for you.
Hardware Management
Many small businesses use their hardware until it stops working. The most common reasons we hear are that they don’t realize hardware has an expected life and they think they can’t afford new equipment. However, when partnering with a managed service provider, you not only get their expert opinion on your existing equipment, but also recommendations for path to upgrade when the time comes. Some MSPs offer hardware leasing that can make it quite affordable to have the technology hardware you need when you need it.
Choosing the Right Software & License Management
One place growing small businesses waste money is in software. All too often they just buy another license when they add a new team member. However, many software providers offer licenses in both single units and packages. There comes a point where a software package is more cost efficient than individual licenses. Partnering with a managed service provider means you no longer have to see what the most cost-efficient way to add another seat is. It also means that you don’t have to research and find the best option when you need a new type of software, the MSP you partnered with handles that for you.
Comprehensive Cybersecurity
Cybersecurity is so much more than just a firewall and software meant to keep out cybercriminals. Cybersecurity starts with staff training that includes implementation of security guidelines and encompasses network monitoring over your entire business from local desktops and servers to applications and cloud data. Partnering with a managed service provider helps your business data stay safe. Most provide documentation and reporting so you can stay compliant with your cybersecurity insurance provider.
Helpdesk Support
How many times has a team member had a computer issue that was beyond your knowledgebase to solve? Weekly? Monthly? What do you do when technology fails? Sit on hold with the manufacturer? Perhaps the biggest benefit of partnering with a managed service provider is how they are your help desk. Instead of you or your staff member sitting on hold, you simply submit a trouble ticket and let the experts solve the issue. If you have a team member who is technology savvy and you only want tiers 2 – 4 support, most MSPs offer the support you need, tailored to your business.
Toucan Technology Group Partners with Small Businesses in Indianapolis
Whether you’re a new small business with just a handful of employees or a growing one with multiple locations and close to being a medium sized business, Toucan Technology Group is here to partner with you. As a local managed service provider, we’ve helped countless business owners with their IT needs with a comprehensive and custom service contract with no hidden fees. Let us be your trusted partner for all your IT needs. Call today to schedule your free consultation at (317) 376-4874 or fill out our contact form.
