In our last blog we talked about proactive vs reactive IT services. We briefly touched on cost differences and realized that it should be a much bigger conversation. With proactive IT management that we offer to our Indianapolis managed IT services clients, they get just that; a predicable monthly cost for their IT services.
A Fixed Monthly Fee Makes Budget Forecasting Easier
When you have a contract with a managed services provider (MSP), you can better predict your monthly IT cost and budget appropriately. When you choose to reactively manage your IT needs, you don’t know what you’ll spend each month, quarter, or year.
Smooth Operations
When you partner with an MSP, they provide things like 24/7 system monitoring, data backup, remote and on-site support, device management, and more. Overall, they make sure that your day-to-day operations run smoothly. That means your business can stay open and remain profitable.
Future Planning
Indianapolis managed IT services clients can better plan for their future needs. Your MSP can provide guidance as to when you’ll need to upgrade things from your server to laptops and desktops. You can meet to discuss future growth strategies and how that may impact your future equipment needs and budget.
Vendor Coordination
Although your MSP may provide the majority of your IT services, they likely won’t provide all of them. You may need coordination or integration between service providers. When your Indianapolis managed services provider offers this as part of your contract, you won’t be paying them extra to facilitate integration. Your MSP may also advise you when you have redundant services, further saving you money.
What’s Not Included in a Managed Services Contract
Although virtually every one of our Indianapolis managed IT services clients has a slightly different contract, the only thing that is never included is the cost of new hardware. However, unlike many MSPs in the Indianapolis area, we don’t charge extra for setting up a new machine or upgrading existing ones. In fact, we offer our Indianapolis managed IT services clients a No Extra Fee Guarantee. If you’re looking for a managed services company to handle your IT needs, be sure to ask them what’s included and excluded before you sign a contract.
Toucan Technology Group Offers Free On-Site Assessments
If you’re looking at outsourcing your it needs, need a partner for some of your technology support, or are ready to implement proactive it management, call Toucan Technology Group for a free assessment. We’re locally owned and operated ready to help you understand how our services can help your bottom line. Call us today at (317) 376-4874 or click here for your free assessment.
