Although every business is different, when it comes to small to medium sized businesses (SMBs), hiring a managed service provider (MSP) for your IT needs is often more cost effective than hiring an IT manager. On average an SMB spends about $100,000 in salary, benefits, and training annually for an in-house IT manager. And, not only do most businesses spend less with an MSP, but they also often have better services available to them.
Is 40 Hours a Week Sufficient for Your Business IT Needs?
Maybe your business is only open the typical 40 hours a week and you believe that one IT person can handle everything. And, most days that may be true. What happens when your staff member is sick or goes on vacation? Who do you have to handle daily needs? When your business grows do you need another full-time staff member or can part-time suffice? Can you find a qualified individual who is available part-time? We also ask you to think about what that full-time staff member is doing when everything is running smoothly. Are you paying them to scroll on their phone?
MSPs Have Purchasing Power
No matter what your business does, you need access to hardware and software. When your IT manager purchases these items from the manufacturer or software company, they do so at or around list price. Hiring a managed service provider allows you access to better pricing. MSPs have negotiated discounts with their partners that they can pass along to their clients.
More Options & Better Support
When you hire an IT manager, they will often recommend the tools and products they know best, which is a smart decision on their part. However, what they know may not be best for your business. An MSP offers the product they feel will best fit your needs or protect your business. Their services include data backup services and better security than you may have access to as an SMB. And, although your in-house IT manager may be great at providing tier I support, hiring a managed service provider gives you tier II & III support. If your business needs 24/7 support, that is often an option. Of course, round the clock monitoring of your network is always offered.
Let Toucan Technology Group Provide You a Free Consultation
As an Indianapolis MSP, we’ve had clients share with us that we’ve saved them up to 60% on their IT related costs. We would be happy to provide you with a free consultation where we can help you understand the benefits of hiring a managed service provider for your IT needs. Contact us today by calling (317) 376-4874 or completing our contact form.
