As a small business owner, you have a lot to do. Although inventory, scheduling, and hiring staff might be what you’re use to doing and something you have the knowledge and skillset to do, few business owners are also IT experts. When you have a technology need and have a skilled and local IT service provider as a partner, you can simply submit a trouble ticket and continue on with the long list of things you have to do every day. If you don’t think you need an IT service provider as a partner, we have three reasons we think you probably do.
An IT Service Provider Lightens Your Load & Lets You Excel in Your Area of Expertise
Technology changes at an ever-increasing rate. What is true today may not be next week. As a business owner, it’s hard to keep up with everything. When you partner with an IT service provider, sometimes called a managed service provider or MSP, you can still be in control of your network or portions of your IT that you feel comfortable with and outsource the rest. Most MSPs offer custom service contracts that can include all or some of the following technology services:
- Cybersecurity
- Network design, monitoring, & management
- Cloud technology management
- Data storage & backups
- Industry technology compliance or regulation implementation
- Tier I, II, & III support
- Disaster recovery
- IP phone systems
- Software license management
Some even offer hardware sales or leasing so you can have business class machines at affordable prices.
IT Service Providers Can Save You Money
The cost of the average in-house IT support specialist in Indianapolis is about $70,000. Add to that finding coverage when they’re on vacation or sick, plus the other costs associated with an in-house IT specialist (ongoing training, tools they need to do their job, and insurance to name a few), and you’re somewhere around $100,000 per year. If that’s not in the budget but you can’t continue to do it all, consider reaching out to a local IT service provider for a free consultation and find out what they’ll charge you to handle the elements you can’t or no longer want to handle.
They Can Help with Growth and Future Business Plans
When you outgrow your current space, you have two options – to move or expand at your current location. Both require implementing technology. Whether it’s designing a new network or expanding your current one, they can help. With growth, comes added expenses. Your MSP can help you understand what you need to budget for technology for each level of growth. If you’re working on a strategic five- or ten-year plan, they can develop a technology roadmap with you.
Looking for an IT Service Provider? Call Toucan Technology Group
Toucan Technology Group is Indianapolis’s local IT service provider. We are based in Brownsburg and never outsource our work oversees. If you’d like a free consultation and estimate on services that would help you save money, remain compliant in your industry, or simply run your business, call us today at (317) 376-4874 or fill out our contact form.
