Although we have many clients who trust us with all their IT needs, we know that isn’t the right solution for everyone. That’s why we offer co-managed IT to Indianapolis businesses. This joint approach allows your staff to handle day-to-day needs while your managed service provider (MSP) handles more advanced issues or provides coverage when your IT staff is out of the office. There are many advantages to co-managed IT in Indianapolis.
It’s Cost Effective
Rarely does a small or medium sized business have more than one IT person on staff. It simply doesn’t make sense with a limited budget. However, when you choose co-managed IT, your business has someone to help when needed at a fraction of the cost of another full-time (or even part-time) staff member.
Broader Knowledge Base
You’ve probably heard the expression Two heads are better than one. Businesses who choose co-managed IT in Indianapolis get way more than just two minds working to solve a problem. No matter how experienced or well-trained your staff member is, they won’t have the same knowledge as an MSP can bring. That broader knowledge base more readily closes trouble tickets. An MSP has access to and finds solutions to meet your business’s technology needs that your staff may not.
Better Data Security
Managed service providers have access to many more tools than IT professionals working for one business. Some of the tools they can implement provided 24/7 monitoring and data backup. And, as an extra advantage, the superior security services they offer often cost less than a service you can obtain as an SMB.
Faster Resolution in Emergencies
When you have a data breach or loss, your MSP can assist your staff member in data restoration. That will help your team get back up and running faster than your IT staff could do it alone. They can also work behind the scenes to determine how the breach happened and work to prevent it from happening again. If you need to provide documentation to your cyber insurance company, they can do that as an independent third party which will make your case stronger should your insurance company give you any push-back about paying the claim.
You Don’t Have to Handle Your IT Alone
Toucan Technology Group offers co-managed IT in Indianapolis. We’re locally owned and operated and work to provide affordable, inclusive services for SMBs throughout the area. If you’re interested in learning how we partner with businesses, call us today at (317) 376-4874 or fil out our contact form.
