According to InvestmentNews 81% of small business owners suffer from stress due to technology. And, because SMBs don’t always have an IT person on staff, technology issues all too often fall on the owners to deal with. With the continued increase of cybersecurity crimes and threats we hear about in the news regularly, it’s no surprise business owners are stressed.
How Stress from Technology Costs You as a Business Owner
Technology overload is real in both our business and personal lives. The vast majority of small business owners in the US grew up with little technology and were out of college before Google even existed. Technology companies continue to pressure business owners to convert to their products or upgrade what they’re using to the latest and greatest products.
Sometimes newer is better, more efficient, or more affordable. Other times ongoing technology issues determine it’s time for a change. However, evaluating what you have compared to what you are offered or need takes time. Time, you may not have in your day. When you are constantly evaluating your technology, you can’t spend time you need to on growing your business. Of course, when technology fails and it’s up to you to find a solution, your team waits and wastes time and your clients are disappointed about their wait or go elsewhere.
Consider Hiring a Managed IT Service
Also called a managed service provider (MSP), these companies can handle your technology issues and needs. Depending on the MSP they may offer a la carte services and service contracts. Under a managed IT service contract, your MSP will handle what you need regarding your technology. Depending on the company that can include some or all of the following services:
- Data backup and recovery
- Cybersecurity
- Software management
- Hardware sales and leasing
- Help desk support
- Wi-Fi testing and design
- AI adoption and integration
Some MSPs also offer VoIP phone systems, help you establish technology policy, web site design and hosting, and personnel on site. If you have other technology issues needing to be addressed, just ask.
Are You Ready to Let Go of Some of Your TechnoStress?
Call Toucan Technology Group. We’re an Indianapolis managed IT service company who works with small and medium sized businesses throughout the metro area. We offer custom service contracts so you only pay for the services you need. If you have an IT person on staff, we’re happy to provide tier II and III contract services or step in on an a la carte basis when you need. Contact us today for your free technology evaluation (317) 376-4874 or fill out our contact form and we’ll call you.
