The Toucan’s Cable
What Are the Costs of Reactive IT Vs. Proactive IT
Many small businesses take the if it ain’t broke, don’t fix it approach to their IT. When it does break, they quickly move into a reactive mode to solve the problem. If this is your approach, have you ever considered how much unplanned downtime costs your business? If...
How Businesses Benefit from a Wi-Fi Assessment
Today nearly every business relies on wi-fi connections for their day-to-day operations. Whether it’s because staff moves throughout the office with computers or your office has other devices relying on wi-fi, it’s essential that every business has enough bandwidth...
How an MSP Complements Your Internal IT
One of the benefits of a managed service provider (MSP) is that they can handle all of your IT support needs. However, if you have an IT staff member or team and they can’t do everything, consider co-managed IT support. It’s not unusual for a business to partner with...
Is an MSP or Internal IT Department Right for You?
Every business has different IT needs. For some, especially small growing businesses, a managed service provider (MSP) is clearly the right choice. For others, an internal IT department is a must. And finally, some businesses find themselves with an IT person on staff...
Why Consider Technology Hardware Leasing
Every business needs computers and other technology to operate today. And, when you need more than just a laptop, costs for your technology hardware can really add up. Whether your business has the budget to purchase everything you need or not, you may want to...
Cyber Security FAQs Part 3 of 3
Over the past few weeks we’ve been answering some of the most asked questions regarding cyber security. In our final blog of this mini-series, we’re answering some questions we get from businesses who have some cyber security tools in place, but need our help...
More Cyber Security FAQs – Part 2 of 3
Because cybercrime prevention is on the minds of many small business owners these days, we thought we’d do a mini-blog series going over some of the topics we talk about the most. If you missed our first blog answering some of the common cyber security FAQs, click...
Cybersecurity FAQs
Whether you’re a small or large business or somewhere in between, cybersecurity should be important to you. As a managed service provider (MSP) one of our main services is data and network security. We understand that you have questions so here are some of the common...
FAQs About IT Managed Service Providers
The term IT managed service provider, often abbreviated simply as MSP, can be confusing to new and small business owners. However, because we’re most beneficial to small and medium sized businesses, we want to help you understand what we are and do. What is an MSP? An...
Is it Time to Update Your Website & Online Presence?
It’s been nearly fifteen years since the big change to mobile responsive websites. Many businesses think, “I have a mobile responsive website. I don’t need to update my website.” However, even if your site is just so people can find your address or contact you,...
Desktop & Remote Support
License Implementation & Management
Website Design & Marketing
About Us
About Us
Who We Are
Toucan’s IT professionals have multiple licenses, certifications and decades of combined technology experience. Drew Callard and his team would love to answer your questions and help your business.
Drew Callard Owner & Founder
Over 20 years ago Drew started working in the IT outsourcing industry for a local company in Harrisburg, PA. In 2002 he was presented with an opportunity to work with a company in Indianapolis as a separate division and shortly thereafter the division became a separate company and has evolved into what today is Toucan Technology Group. Drew’s interests include all things online including online gaming but they don’t end there. He loves his pure bread Australian shepherds, his niece and nephew and doing home renovations. He graduated from Penn State University in 1996.
Stefanie Carel
Account Executive
Stefanie was born and raised in Indianapolis, IN. She graduated from Butler University with a Bachelor of Science in Marketing. Stefanie has been working and consulting with businesses for over 20 years. She is highly skilled at developing business strategies to work within the framework of our partners strategic plans and budget allocations. Always striving to provide the highest level of quality customer service, she really gets to know each and every one of her clients so she can best help them. In her free time Stefanie loves spending time with her nephew, her English Bulldogs, attending Butler Basketball games (Go Dawgs!), and reading a book by the pool.
Beth Vriesman
Online Marketing
Beth works with many of Toucan’s clients on their online marketing needs. She heads the team who builds and maintains websites, blogs and manages online pay per click campaigns. Her experience in web marketing dates back to 2008 when she became involved with the infomercial industry (ever hear of Shakeweight or Magic Bullet? She managed both of those products marketing campaigns for a time). Beth and her husband are raising their daughter and son. Her hobbies include hiking, anything theatre and her love and knowledge of baseball surpasses most people!
Erik Jenson
Controller
Erik came to Indiana by way of the DC Metro area in 2008. He brings over 20 years of experience to the team, with varying operational, sales & financial positions within the logistics sector. His meticulous attention to detail and passion for finance makes him a great fit for the Toucan Technology team. He lives by the ideal that if you take care of the pennies, the pounds take care of themselves.
When Erik isn’t losing hair over keeping the books balanced, he is spending time with his family, studying the financial markets, learning to play the banjo and trying to squeeze in a quick video game before bed.
Connect with Us Today
With the Toucan Technology Group’s IT professionals on your team, you can’t go wrong. Call 317-376-4874 to schedule your initial consultation and learn more about our many professional IT services.
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