What to Review in Your IT Budget
Every business spends money on technology. Smart businesses have an IT budget that they review at least annually. If you either don’t have a detailed IT budget or don’t have a specific line item in your budget for IT spending, you should. Although having a line item...
Is Your MSP Full Service or a Help Desk Ticket Company?
Most small businesses hire a managed service provider (MSP) to do exactly that – manage their technology services, devices, and security. However, all too often business owners realize that although they hired a company to handle their IT services, what they really...
How Indianapolis SMBs Should Adapt to Counter AI Cybersecurity Threats
AI is making it easier for small and mid-sized businesses to get more done. Unfortunately, it's also turbocharging cyberattacks. Do you have a plan to strengthen your security plan to counter AI emerging AI cybersecurity threats? A September 2026 Kaspersky study of...
How Toucan Technology Group Helped ICC Floors Expand & Optimize Operations
Click Here to Download This Case Study The Challenge ICC Floors, a top 20 flooring retailer in the U.S., has been on a remarkable growth journey—from a $10 million company in 2006 to $60 million today, expanding across multiple locations in Indianapolis and Chicago....
Top Cybersecurity Threats for SMBs
Click Here to Download Our Ebook Small and Medium-Sized Businesses (SMBs) are More Exposes Than Ever According to the 2025 Verizon Data Breach Investigations Report (VDBIR), almost four times more SMBs were breached than large organizations. Granted, there are more...
Cyber Sleuth – Who Caused the Mishap?
Click Here to Download Here are Some Examples of Ways a Cyber Attack Can Happen A business has been the victim of a major data breach. Preliminary findings indicate it was an inside job, but we need your help to determine what happened. Was it the Receptionist?...
5 Common Types of Business Email Compromise Attacks
Click Here to Download These are among the most common types of successful business email attacks. 1. CEO Fraud The attacker impersonates a high-ranking executive (like a CEO or CFO) to pressure employees into transferring money or sensitive data. Often, they...
Technology Challenges SMBs Face
If you’re the owner of a small business and are the one dealing with the technology, you probably have a list of technology challenges a mile long in your head. As a managed service provider (MSP), we understand and want to provide you with some recommendations and...
Are Your Remote Workers Putting Your Business at Risk?
From email phishing links to fake pop-ups declaring an issue to password resets you didn’t request sent to your cellphone, cybercriminals are targeting us every day in many ways. Ideally, your business has implemented tools and technology to reduce cybersecurity risks...
BCDR Implementation Protects Businesses From Natural Disasters
The flooding in Carmel this week left many homes and businesses devastated. This is not the first natural disaster in greater Indianapolis in recent years. And, sadly, it does not look like it will be the last. As a managed service provider, one of our goals is to...
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About Us
About Us
Who We Are
Toucan’s IT professionals have multiple licenses, certifications and decades of combined technology experience. Drew Callard and his team would love to answer your questions and help your business.
Drew Callard Owner & Founder
Over 20 years ago Drew started working in the IT outsourcing industry for a local company in Harrisburg, PA. In 2002 he was presented with an opportunity to work with a company in Indianapolis as a separate division and shortly thereafter the division became a separate company and has evolved into what today is Toucan Technology Group. Drew’s interests include all things online including online gaming but they don’t end there. He loves his pure bread Australian shepherds, his niece and nephew and doing home renovations. He graduated from Penn State University in 1996.
Stefanie Carel
Account Executive
Stefanie was born and raised in Indianapolis, IN. She graduated from Butler University with a Bachelor of Science in Marketing. Stefanie has been working and consulting with businesses for over 20 years. She is highly skilled at developing business strategies to work within the framework of our partners strategic plans and budget allocations. Always striving to provide the highest level of quality customer service, she really gets to know each and every one of her clients so she can best help them. In her free time Stefanie loves spending time with her nephew, her English Bulldogs, attending Butler Basketball games (Go Dawgs!), and reading a book by the pool.
Beth Vriesman
Online Marketing
Beth works with many of Toucan’s clients on their online marketing needs. She heads the team who builds and maintains websites, blogs and manages online pay per click campaigns. Her experience in web marketing dates back to 2008 when she became involved with the infomercial industry (ever hear of Shakeweight or Magic Bullet? She managed both of those products marketing campaigns for a time). Beth and her husband are raising their daughter and son. Her hobbies include hiking, anything theatre and her love and knowledge of baseball surpasses most people!
Erik Jenson
Controller
Erik came to Indiana by way of the DC Metro area in 2008. He brings over 20 years of experience to the team, with varying operational, sales & financial positions within the logistics sector. His meticulous attention to detail and passion for finance makes him a great fit for the Toucan Technology team. He lives by the ideal that if you take care of the pennies, the pounds take care of themselves.
When Erik isn’t losing hair over keeping the books balanced, he is spending time with his family, studying the financial markets, learning to play the banjo and trying to squeeze in a quick video game before bed.
Connect with Us Today
With the Toucan Technology Group’s IT professionals on your team, you can’t go wrong. Call 317-376-4874 to schedule your initial consultation and learn more about our many professional IT services.
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