Benefits of Partnering with a Managed Service Provider for Small Businesses
Small businesses often operate with a limited staff on a tight budget. When problems occur there’s little time or money to fix them. Because businesses today rely so heavily on technology, when it fails or doesn’t work quite the way it should, time and money are at...
How Much Should Managed IT Services Cost in Indianapolis? A 2026 Pricing Guide for SMBs
Technology is essential to running a successful business, but understanding the cost of managed IT services in Indianapolis isn't always straightforward. One provider may quote $1,000 per month, while another proposes $10,000 or more. The difference often comes down...
How AI Can Negatively Impact Your Business
Admittedly use of artificial intelligence (AI) can positively impact your business, however, it’s not perfect. There are many instances where AI comes up short or actually causes issues that cost a business money. Here are some shortcomings to be aware of before you...
Can I Trust that Link?
It’s getting harder every day to determine if the link you just got via text or in email is legitimate. However, it’s essential that you know before you click if you can, indeed, trust that link. Whether you’re at work or home, knowing signs that a link shouldn’t be...
10 Key Things to Look For in a Greater Indianapolis Managed IT Services Provider
If you’re like most small and mid-sized business leaders, IT probably isn’t your core focus—but it is what keeps your business running. When your systems are slow or broken, your business also slows or stops. Here’s the SMB reality. Roughly 68% of reported cyberattack...
What IT Policies Should My Company Establish?
IT policies aren’t just for large multilocation businesses. Every business today should have clear definitions of how to keep company data and information private. This protects not only your business, but also the data of everyone you do business with. Without clear...
Understanding Tiered Help Desk Support
Tiered help desk support is common in businesses large and small. You’ve probably experienced it yourself and not even realized you’ve experienced it. The one most people can relate to is when they call their home internet provider asking for help. Usually the first...
Are You Suffering from Technostress?
According to InvestmentNews 81% of small business owners suffer from stress due to technology. And, because SMBs don’t always have an IT person on staff, technology issues all too often fall on the owners to deal with. With the continued increase of cybersecurity...
Toucan is Now a Fortinet Partner
Toucan Technology Group (TTG) is well-known as an Indianapolis managed services provider. One of the most requested services is cybersecurity. As such, it’s imperative we have the strongest partnerships. We are pleased to announce we are now a Fortinet partner and...
The True Cost of Cyberattacks
SMBs Are Prime Targets - Click Here to Download Hackers don’t just target large corporations—small and medium businesses are increasingly in their crosshairs. They are looking for easy targets and quick money. The consequences of a successful cyberattack can be...
Request a Free On-Site Evaluation
About Us
About Us
Who We Are
Toucan’s IT professionals have multiple licenses, certifications and decades of combined technology experience. Drew Callard and his team would love to answer your questions and help your business.
Drew Callard Owner & Founder
Over 20 years ago Drew started working in the IT outsourcing industry for a local company in Harrisburg, PA. In 2002 he was presented with an opportunity to work with a company in Indianapolis as a separate division and shortly thereafter the division became a separate company and has evolved into what today is Toucan Technology Group. Drew’s interests include all things online including online gaming but they don’t end there. He loves his pure bread Australian shepherds, his niece and nephew and doing home renovations. He graduated from Penn State University in 1996.
Stefanie Carel
Account Executive
Stefanie was born and raised in Indianapolis, IN. She graduated from Butler University with a Bachelor of Science in Marketing. Stefanie has been working and consulting with businesses for over 20 years. She is highly skilled at developing business strategies to work within the framework of our partners strategic plans and budget allocations. Always striving to provide the highest level of quality customer service, she really gets to know each and every one of her clients so she can best help them. In her free time Stefanie loves spending time with her nephew, her English Bulldogs, attending Butler Basketball games (Go Dawgs!), and reading a book by the pool.
Beth Vriesman
Online Marketing
Beth works with many of Toucan’s clients on their online marketing needs. She heads the team who builds and maintains websites, blogs and manages online pay per click campaigns. Her experience in web marketing dates back to 2008 when she became involved with the infomercial industry (ever hear of Shakeweight or Magic Bullet? She managed both of those products marketing campaigns for a time). Beth and her husband are raising their daughter and son. Her hobbies include hiking, anything theatre and her love and knowledge of baseball surpasses most people!
Erik Jenson
Controller
Erik came to Indiana by way of the DC Metro area in 2008. He brings over 20 years of experience to the team, with varying operational, sales & financial positions within the logistics sector. His meticulous attention to detail and passion for finance makes him a great fit for the Toucan Technology team. He lives by the ideal that if you take care of the pennies, the pounds take care of themselves.
When Erik isn’t losing hair over keeping the books balanced, he is spending time with his family, studying the financial markets, learning to play the banjo and trying to squeeze in a quick video game before bed.
Connect with Us Today
With the Toucan Technology Group’s IT professionals on your team, you can’t go wrong. Call 317-376-4874 to schedule your initial consultation and learn more about our many professional IT services.
Focus on What Made You a Success









