
Toucan Technology Group is Now an Indy Chamber Member
Although we have a long history in Indianapolis (almost 30 years although incorporated under MeritWorks), we never considered becoming an Indy Chamber member. We just didn’t understand why it might be good for our business. A few of our clients over the years have...

Things to Know About Disaster Recovery Testing & Plans
Today’s businesses store data on individual devices, in-house servers, and in the cloud. And, as many businesses learned last month, disasters like tornados do strike Indianapolis. Fires can happy to any business. What would your business do if you lost a computer,...

Common Ways Businesses Are Victims of a Data Breach
Cyber criminals have many methods at their disposal to get into a business’s data. Of course, no employee intentionally allows a hacker in or downloads a virus, but that’s often how cyber crimes start. Even if you have a firewall, multi-factor authentication, and...

How Partnering with an IT Service Provider Benefits Your Business
As a small business owner, you have a lot to do. Although inventory, scheduling, and hiring staff might be what you’re use to doing and something you have the knowledge and skillset to do, few business owners are also IT experts. When you have a technology need and...

Cyber Insurance Should Be Only Part of Your Cyber Security Plan
Cyber insurance is not a substitute for network security, data backups, and a strong password policy, however, it is something every business should have. Although it won’t prevent a cyberattack, it will help you recover from an attack. A comprehensive cyber security...

What’s Your Data Backup Strategy?
More than ever before businesses need to backup their data. From natural disasters, to hardware failure to data ransom attacks, backing up your data isn’t just something you do in case you need it, it’s about doing it for when you need it. A 2022 survey of IT...

What Are the Costs of Reactive IT Vs. Proactive IT
Many small businesses take the if it ain’t broke, don’t fix it approach to their IT. When it does break, they quickly move into a reactive mode to solve the problem. If this is your approach, have you ever considered how much unplanned downtime costs your business? If...

How Businesses Benefit from a Wi-Fi Assessment
Today nearly every business relies on wi-fi connections for their day-to-day operations. Whether it’s because staff moves throughout the office with computers or your office has other devices relying on wi-fi, it’s essential that every business has enough bandwidth...

How an MSP Complements Your Internal IT
One of the benefits of a managed service provider (MSP) is that they can handle all of your IT support needs. However, if you have an IT staff member or team and they can’t do everything, consider co-managed IT support. It’s not unusual for a business to partner with...

Is an MSP or Internal IT Department Right for You?
Every business has different IT needs. For some, especially small growing businesses, a managed service provider (MSP) is clearly the right choice. For others, an internal IT department is a must. And finally, some businesses find themselves with an IT person on staff...

About Us
About Us
Who We Are
Toucan’s IT professionals have multiple licenses, certifications and decades of combined technology experience. Drew Callard and his team would love to answer your questions and help your business.
Drew Callard Owner & Founder
Over 20 years ago Drew started working in the IT outsourcing industry for a local company in Harrisburg, PA. In 2002 he was presented with an opportunity to work with a company in Indianapolis as a separate division and shortly thereafter the division became a separate company and has evolved into what today is Toucan Technology Group. Drew’s interests include all things online including online gaming but they don’t end there. He loves his pure bread Australian shepherds, his niece and nephew and doing home renovations. He graduated from Penn State University in 1996.
Stefanie Carel
Account Executive
Stefanie was born and raised in Indianapolis, IN. She graduated from Butler University with a Bachelor of Science in Marketing. Stefanie has been working and consulting with businesses for over 20 years. She is highly skilled at developing business strategies to work within the framework of our partners strategic plans and budget allocations. Always striving to provide the highest level of quality customer service, she really gets to know each and every one of her clients so she can best help them. In her free time Stefanie loves spending time with her nephew, her English Bulldogs, attending Butler Basketball games (Go Dawgs!), and reading a book by the pool.
Beth Vriesman
Online Marketing
Beth works with many of Toucan’s clients on their online marketing needs. She heads the team who builds and maintains websites, blogs and manages online pay per click campaigns. Her experience in web marketing dates back to 2008 when she became involved with the infomercial industry (ever hear of Shakeweight or Magic Bullet? She managed both of those products marketing campaigns for a time). Beth and her husband are raising their daughter and son. Her hobbies include hiking, anything theatre and her love and knowledge of baseball surpasses most people!
Erik Jenson
Controller
Erik came to Indiana by way of the DC Metro area in 2008. He brings over 20 years of experience to the team, with varying operational, sales & financial positions within the logistics sector. His meticulous attention to detail and passion for finance makes him a great fit for the Toucan Technology team. He lives by the ideal that if you take care of the pennies, the pounds take care of themselves.
When Erik isn’t losing hair over keeping the books balanced, he is spending time with his family, studying the financial markets, learning to play the banjo and trying to squeeze in a quick video game before bed.
Connect with Us Today
With the Toucan Technology Group’s IT professionals on your team, you can’t go wrong. Call 317-376-4874 to schedule your initial consultation and learn more about our many professional IT services.
Focus on What Made You a Success