As your business grows and you add employees, you will find that you spend more time dealing with computers, software and related issues. Few business owners have the skills, let alone the time, that an IT professional has. However, because of their training (which is ongoing), knowledge base and expertise in many different areas, hiring an IT professional can be cost prohibitive for some companies. Hiring an IT professional through an outsourcing company can make it affordable and give you the time you need to devote to your staff and business. Here are just a few of the things your IT professional, either full time or through an outsourcing company, can do for you.
1. Set Up a New Employee’s Computer
If you’ve ever set up a new computer, you know it takes time. In a business environment, it takes even more time to do properly. Not only does the operating software need installing but so many other things. An IT professional can make sure that your new employee is ready to start work by:
- Configuring the computer
- Installing necessary software (and getting additional licenses when needed)
- Connect it to the network
- Install malware/anti-virus protection
- Set up email account
- Create logins for different tools
- Test and verify it works
Because they’re professionals they can handle this work in half a day’s time or less usually while it may take you days to get it done with interruptions. Especially when you need to learn how to do some of the necessary installations and configurations.
2. Act as a Help Desk
No software is perfect. Computers have issues. Humans make mistakes. When an employee isn’t working because their computer “won’t work right”, you need it fixed quickly. Having an IT professional on staff or on call through an outsourcing company will get your employee back to work quickly or determine that you need a new computer.
3. Back Ups and Security
If you’re not backing up your company data and don’t have good network security, you may end up with a problem. Ransomware is no longer something that only big companies deal with. These hackers go after all size businesses. And when you have a recent backup of your data, you won’t have to pay to get your business back up and running.
There are many other things different IT professionals, both on staff and through outsourcing companies can do. If you think it’s time to have an IT professional on your team but you’re not ready to hire one full time, call Toucan Technology Solutions. We’re locally based and ready to help you with all your IT needs and we work on a contingency or hourly basis. Call us today at (317) 376-4874 or fill out our contact form.
